How the Antler Exchange Program Works:

  1. Is Your Dog Bored with Old Antlers?
    Our Antler Exchange Program is designed to keep your dog excited and engaged with fresh antler chews. Trade in old, pre-chewed antlers for new ones, tailored to their liking, with every subscription renewal.

  2. Collect All Pre-Chewed Antlers:

    • To qualify, you must have at least three previous active subscription orders.
    • Gather all your dog's pre-chewed antlers and weigh them to ensure a fair exchange.
  3. Package and Send:

    • Carefully pack the weighed antlers in secure packaging.
    • Once you've gathered, weighed, and packed your pre-chewed antlers, please send them to the following address:

      Antler Chew Wholesale Ltd
      10 Ailwin Road
      Bury St Edmunds, Suffolk
      IP32 7DS
      United Kingdom

      Please ensure your package is securely sealed and includes your subscription details (name, order number, and contact information).

    • Send the package to us before your next subscription dispatch date to receive replacements seamlessly, keep tracking number until package reaches us.
  4. Receive Fresh New Antlers:

    • In your next subscription box, we’ll include new antlers that match the weight of the ones you returned. Each replacement is chosen to reflect your dog’s preferences.
  5. Happy Dog, Fresh Chew:

    • Your dog will receive a fresh antler tailored to their previous choices, ensuring a satisfying chew experience. Enjoy knowing you’re making sustainable, thoughtful swaps for your furry friend!