Delivery Information

Do I have to be in to receive my order?

If you can't be home to accept delivery, you can nominate (via the courier’s app) to leave with a neighbour. Note that you'll be responsible for the item's condition if you do so. Make sure all your details are correct before finalizing your order; otherwise, we can't be held responsible for late deliveries.

Free delivery over £20, if less £1.99. Next working day will be applied automatically on orders over £49.99 (Monday to Thursday 14:00 only ) .

Standard delivery : We use Royal Mail 2-3 day delivery services .Orders are packed Monday to Friday 15:00 and sent same day . We also have an option for you to choose APC Overnight delivery - £4.99 (Monday to Thursday 2pm only ).
All delivery times are approximate and can be delayed due to circumstances outside of our control, such as poor weather conditions and seasonal surges, so please allow 48 hours from dispatch for your order to arrive. Please allow extra time for deliveries to Scottish Highlands and Islands.


Shipping costs for Raw Dog Food & Raw treats (marrow bones ) 

Enjoy Free DPD  Next working day  shipping on orders over £49.99, if less £4.99 will be automatically  added at the checkout.

During extremely busy periods, orders may be dispatched the following day. Please note we try our best for next day delivery, but cannot ‘guarantee’ next day delivery.

Orders received after 14:00, will be processed the next day. Any orders received Friday, Saturday or Sunday will be dispatched on a Monday (except for bank holidays when orders will be dispatched on Tuesdays).

Do I have to be in to receive my order?

Yes, our food is perishable; therefore, placing it into a freezer as soon as possible is advisable.

Great to know ! How is it packed ? 

Clean and green Antler Chews - no labels, no plastic, loose delivery.